<?php
include_once("include/main.inc.php");
$page_metatitle = "Policy - " . COMPANY_NAME;
$page_metakey = "Policy - " . COMPANY_NAME;
$page_metadesc = "Policy - " . COMPANY_NAME;
?>
<!DOCTYPE html>
<html lang="en">

<head>
    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <?php include "app_top.php"; ?>
</head>

<body>
    <?php include "app_header.php"; ?>
    <div class="heading_banner" style="background-image: url(<?= site_url; ?>/designer/images/about-banner.jpg)">
        <div class="container">
            <div class="row">
                <div class="col-xxl-12 col-xl-12 col-lg-12 col-md-12 col-sm-12 col-12 text-center">
                    <div class="cat_title">Our Policy</div>
                    <div class="clearfix"></div>
                </div>
            </div>
        </div>
    </div>
    <div class="inner_breadcrumb hidden_xs">

        <div class="container">

            <div class="row">

                <div class="col-xxl-12 col-xl-12 col-lg-12 col-md-12 col-sm-12 col-12">

                    <ul class="breadcrumb">

                        <li><a href="<?= site_url; ?>" title="Home">Home</a></li>

                        <li class="active">Policy</li>

                    </ul>

                </div>

            </div>

        </div>

    </div>
    <div class="about_page gallery_page">
        <div class="container">
            <h1 class="title_1">Our Policy</h1>
            <div class="wps_right">
                <p>Welcome to SAS Indian Hair's Policy page. Our goal is to provide our customers with high-quality products and outstanding service. This policy outlines the terms and conditions related to the purchase, use, and return of products purchased from SAS Indian Hair.</p>
                <h2>Timeline for Delivery</h2>
                <p>Shipping times may vary based on location, product, shipping method, and other factors. SAS Indian Hair is not responsible for delays caused by shipping carriers or other factors beyond our control.</p>
                <div class="table-responsive mb-4">
                    <table class="table w-auto">
                        <tbody>
                            <tr>
                                <td>Bulk Hair</td>
                                <td>1-2 Weeks</td>
                            </tr>
                            <tr>
                                <td>Lightened Hair</td>
                                <td>2-3 Weeks</td>
                            </tr>
                            <tr>
                                <td>International Colours</td>
                                <td>6 Weeks</td>
                            </tr>
                            <tr>
                                <td>Enhanced Textures</td>
                                <td>2-3 Weeks</td>
                            </tr>
                            <tr>
                                <td>Wefts</td>
                                <td>2-3 Weeks</td>
                            </tr>
                            <tr>
                                <td>Clip Ons</td>
                                <td>2-3 Weeks</td>
                            </tr>
                            <tr>
                                <td>Tips</td>
                                <td>2-3 Weeks</td>
                            </tr>
                            <tr>
                                <td>Closures</td>
                                <td>8 Weeks</td>
                            </tr>
                            <tr>
                                <td>Wigs</td>
                                <td>8 Weeks</td>
                            </tr>
                        </tbody>
                    </table>
                </div>
                <h3>Your favorite questions and our answers to them</h3>

                <div class="accordion my-4" id="accordionGeneral">

                    <?php $i = 1;

                    $faq_sql = mysqli_query($GLOBALS['dbconn'], "select answer, slno, question from faq_tbl where category_id='' order by slno ASC");

                    while ($faq_res = mysqli_fetch_array($faq_sql)) { ?>
                        <div class="accordion-item">
                            <div class="accordion-header" id="heading<?= $faq_res['slno']; ?>">
                                <button class="accordion-button <?= $i == '1' ? '' : 'collapsed'; ?>" type="button" data-bs-toggle="collapse" data-bs-target="#accordionGeneral<?= $faq_res['slno']; ?>" aria-expanded="false" aria-controls="accordionGeneral<?= $faq_res['slno']; ?>">
                                    <?= str_ireplace('{companyName}', $admin_res['companyName'], $faq_res['question']); ?>
                                </button>
                            </div>
                            <div id="accordionGeneral<?= $faq_res['slno']; ?>" class="accordion-collapse collapse <?= $i == '1' ? 'show' : ''; ?>" aria-labelledby="heading<?= $faq_res['slno']; ?>" data-bs-parent="#accordionGeneral">
                                <div class="accordion-body">
                                    <p class="large-paragraph"><?= str_ireplace('{companyName}', $admin_res['companyName'], $faq_res['answer']); ?></p>
                                </div>
                            </div>
                        </div>

                    <?php $i++;
                    } ?>

                </div>

                <h3>Return Policy</h3>
                <p>At SAS Indian Hair we ensure all our products are treated with utmost care so that our clients always receive the best. However, if you are not satisfied with the product please contact our client servicing person and we would be happy to assist you with the issue. We do not offer refunds on our products, but would be glad to offer you an exchange.</p>
                <p><strong>Terms and Conditions</strong></p>
                <ul>
                    <li>All returns (if at all) should be notified to SAS Indian Hair via e-mail within 7 days, from the date of delivery.</li>
                    <li>The product you wish to return (if at all) must be unworn, unwashed, uncut and in its original packed condition.</li>
                    <li>Merchandise that is damaged due to the buyer's negligence or merchandise with</li>
                    <li>Tags removed cannot be accepted at all.</li>
                    <li>Upon verification that the returned product is undamaged and unused and labels not removed, the replacement would be honoured by way stock.</li>
                </ul>

                <h3>Payment Terms</h3>
                <p>At SAS Indian Hair, we offer flexible and secure payment options to serve our clients worldwide.</p>
                <p><strong>Accepted Payment Methods: </strong> Cash, Business or Personal Checks, all major Credit/Debit Cards, Bank Drafts, Bank Wire Transfers (TT), PayPal, and Western Union.</p>
                <p><strong>Order Policy:</strong> A 50% advance payment is required to confirm all bulk and custom orders. The remaining balance must be cleared before dispatch of the goods. All products remain the property of SAS Indian Hair until full payment has been received.</p>
                <p><strong>Late Payments: </strong> If a payment agreement is in place, any outstanding balance beyond the due date will incur an interest charge of 10% per month on the unpaid amount until the balance is fully settled.</p>
                <p><strong>Recovery of Unpaid Dues: </strong> SAS Indian Hair reserves the right to recover unpaid balances exceeding 30 days from the invoice date through collection agencies and/or legal action. In such cases, the buyer will be responsible for any additional administrative, legal, or court-related costs incurred.</p>
               

            </div>
        </div>
    </div>
    <?php include "app_footer.php"; ?>
    <?php include "app_bottom.php"; ?>
</body>



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