<h4>Diy Hardware reserves the right to cancel any order under the following circumstances:</h4>

<p>1. You provide wrong or incomplete details (complete address including PIN code, phone number, etc.) while placing the order.<br />
2. You do not re-confirm COD orders.<br />
3. Wrong product listing on our website (error in price, specification, quantity etc.)<br />
4. Product unavailability with us.<br />
5. Delivery service not available at your specified address (Pincode).</p>

<p><strong>There are a few important things to keep in mind when returning a product you purchased.</strong></p>

<p>You can intimate our team (customercare@diyhardware.in) for return of damaged &amp; defective items within 3 working days of receipt of your goods.</p>

<p>To complete your return, we require a receipt or proof of purchase</p>

<p>Returns will be accepted for items only with manufacturing defects/wrong products delivered/in-transit damages. Only items that have been purchased directly from us.</p>

<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.</p>

<p>Replacement/Refund:Replacement product will be shipped to you within 7 working days. If replacement can&rsquo;t be provided we will refund the entire amount Warranty Claims as per the Brand&rsquo;s Warranty Policy</p>

<p>COD charges paid by the customer while ordering will be deducted from the total order value in case of refunds being made to the customer.</p>

<p>If the item meets the characteristics described by seller and corresponds your request (color, size, configuration, etc.) and there are no defects, such item is not eligible for return and refund. It is only possible to return items which are significantly different from photographs and description provided by the seller.</p>

<p><strong>Please note:</strong> In a few casestimes, we don&rsquo;t accept return/exchange if we have shipped the correct item.This is totally as per Diy Hardware&rsquo;s discretion and is handled on a case to case basis</p>
